OlegHow to improve a product using CJMIn previous articles, I talked about in-depth interviews and usability-testing. Today we will talk about a tool that helps to visualize the…9 min read·Jul 20, 2022----
OlegHow to create user-friendly product with design thinkingToday we will talk about design thinking. We, at the bank, actively apply it to create banking products.10 min read·Jun 18, 2022----
OlegHow to run in-depth interviewsOne of the main things I do as an ux-researcher is conduct in-depth interviews. Conducting interviews is a basic skill that will help with…10 min read·May 26, 2022----
OlegHow to run usability testing of an interfaceAfter having to run many usability tests while working in a bank, I saw their importance. In the best case, a mistake in the interface…13 min read·Jan 11, 2022----
OlegHow the pandemic is transforming products and services: cases from 2020This article will be useful for marketers, project managers and product owners. The cases discussed in the article can be adapted for…12 min read·Feb 3, 2021----